Security at ClinicFiler

Your patients' data security is our top priority. We implement industry-leading security measures to protect sensitive healthcare information.

Encryption

All data is encrypted in transit and at rest using industry-standard encryption protocols.

Secure Infrastructure

Hosted on enterprise-grade cloud infrastructure with redundancy and disaster recovery.

Access Control

Role-based access controls ensure only authorized personnel can access patient data.

Monitoring

24/7 security monitoring and automated threat detection protects against attacks.

Data Encryption

Encryption in Transit

All communications between your browser and ClinicFiler are encrypted using TLS 1.3, the latest and most secure transport layer security protocol. This ensures that data cannot be intercepted or read by third parties.

Encryption at Rest

All data stored in our databases is encrypted using AES-256 encryption. This includes patient records, medical histories, appointment data, and all uploaded files. Even in the unlikely event of a data breach, encrypted data would be unreadable without the encryption keys.

Key Management

Encryption keys are managed using industry-standard key management services with automatic key rotation. Keys are stored separately from encrypted data and are never exposed in application code.

Infrastructure Security

Cloud Hosting

ClinicFiler is hosted on enterprise-grade cloud infrastructure that maintains industry certifications including SOC 2 Type II and ISO 27001. Our hosting providers undergo regular third-party security audits.

Network Security

  • Web Application Firewall (WAF) protection against common attacks
  • DDoS mitigation to ensure service availability
  • Intrusion detection and prevention systems
  • Network segmentation to isolate sensitive systems

Backup and Recovery

We perform automated daily backups with point-in-time recovery capability. Backups are encrypted and stored in geographically separate locations to ensure data can be recovered in case of disaster.

Application Security

Authentication

  • Secure password hashing using bcrypt with appropriate cost factors
  • Session management with secure, HTTP-only cookies
  • Account lockout protection against brute-force attacks
  • Secure password reset with time-limited tokens

Authorization

ClinicFiler implements role-based access control (RBAC) ensuring users can only access data they are authorized to view. Clinic data is strictly isolated - healthcare providers can only access their own clinic's patient records.

Secure Development

  • Regular code security reviews and static analysis
  • Protection against OWASP Top 10 vulnerabilities
  • Input validation and output encoding to prevent injection attacks
  • Content Security Policy (CSP) headers to prevent XSS attacks
  • Regular dependency updates and vulnerability scanning

Operational Security

Monitoring and Logging

We maintain comprehensive logs of all system access and changes. Our security team monitors for suspicious activity 24/7 with automated alerting for potential security incidents.

Incident Response

We maintain a documented incident response plan with defined procedures for identifying, containing, and recovering from security incidents. In the unlikely event of a data breach, affected users will be notified promptly.

Employee Security

  • Background checks for all employees with data access
  • Security awareness training
  • Principle of least privilege for system access
  • Secure access through VPN and multi-factor authentication

Your Security Responsibilities

While we implement robust security measures, you play an important role in keeping your data secure:

  • Use a strong, unique password for your ClinicFiler account
  • Never share your login credentials with others
  • Log out of shared or public computers
  • Keep your devices and browsers updated
  • Report any suspicious activity to our security team

Security Contact

If you discover a security vulnerability or have security concerns, please contact our security team immediately:

Email: security@clinicfiler.com

We take all security reports seriously and will respond promptly to investigate any concerns.