Privacy

1. Introduction

Wavatec ("we", "our", or "us") operates ClinicFiler, a clinic management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information

• Name and email address
• Professional credentials (license number, specialty)
• Clinic information (name, address, contact details)

Patient Data

As a healthcare provider, you input patient information into ClinicFiler. This data is stored securely and remains under your control. We process this data solely to provide the service and never use it for marketing or share it with third parties.

Usage Data

• Log data (IP address, browser type, pages visited)
• Device information
• Feature usage statistics

3. How We Use Your Information

• To provide and maintain the ClinicFiler service
• To authenticate your identity and manage your account
• To send important service notifications
• To improve our platform and develop new features
• To provide customer support

4. Data Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using TLS 1.3
• Data at rest is encrypted using AES-256
• Regular security audits and penetration testing
• Access controls and authentication mechanisms

For more details, see our Security page.

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where we are required to retain it for legal purposes.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to certain processing activities

7. Third-Party Services

We may use third-party services for:

• Cloud hosting and infrastructure
• Payment processing
• Analytics (anonymized data only)

These providers are bound by data protection agreements and cannot use your data for their own purposes.

8. Cookies

We use essential cookies to maintain your session and preferences. For more information, see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our platform.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@clinicfiler.com
Wavatec