Security Policy

Thank you for visiting ClinicFiler. This privacy policy details some policies implemented throughout ClinicFiler governing our use of personally identifiable information provided to our application via the secure site

Privacy Policy Updates

Due to the Internet's rapidly evolving nature, ClinicFiler may need to update this Privacy Policy from time to time. If so, ClinicFiler will post its updated Privacy Policy on the top of our website when you’re connected, and until you’ve read the changes, and in the current footer zone in which you’re reading this policy. We will state exactly which changes have been added to the new privacy policy and which changes have been removed. We will also allow you to reject any new privacy policy in which case your account will be processed into retirement mode, which is a mode that garantees you a complete suppression of your data from our system. Please note that definitely closing an account is an irreversible action. We encourage you to review our privacy policy regularly for any changes. Your continued use of this Site policy will be subject to the then-current Privacy Policy.

Information Collection and Use

In reality, our application is mainly focused on organizing your data in a clean and readable manner. In order to do this, we do require some info from you about the patients you’re treating. However, since security is our core speciality, we made sure your data is in an equivalent level of security to the level it might have on your own disk. We achieve this by using a secure SSL connection between your browser and our application, a secure authentication mechanism based on daily SMS tokens, your patient data (name, contact infos) are stored encrypted in our system using the Blowfish Algorithm which is reputed to be an unbreakable algorithm. However, the following minimum information will remain traceable / visible by our administrators. Your email address since it will be used to authenticate you and to interact with you. Your cell phone number will be solely used for authentication purposes. We will never SMS you for whatsoever other reason. Your patient’s Cell phone numbers as well as SMS text files may be visible by our SMS Gateway provider, ClickaTel. Please restraint from sending sensitive information through SMS. If you request an invitation through the Request an invitation page, then your full name and email will also be stored in a clear format in our system. Stay assured that we will never disclose any of these informations for whichsoever reason..

If you invite a colleague doctor to use the system using the ‘invite a friend’ feature of your account - in case you still have invitations left - then your email and full name will be sent to the receiving user. We do not store any payment credentials in the application (no credit cards, nor any other financial info about you). Your account holds a set of credits our internal currency, which entitles you to use several of our services according to their announced prices (SMS, Printing, Lab Publications, and Medical Review). There are two ways of issuing a payment into the system, one using Scratchable coupons that you can find in public libraries or on amazon. The other technique is through paypal. Payments issued through paypal will hold an option to automatically renew your account at the end of every month. Make sure you deselect this option if you do not wish to reconduct your subscription.

User Identification

ClinicFiler recognizes the privacy interests of its clients and the secret nature of their activity. We do not provide any identifiable information about you to any third party whatsoever.


We do use small text files called cookies to improve overall Site experience. A cookie is a piece of data stored on the user's hard drive containing information about the him. We use session cookies which are automatically destroyed by your navigator upon exiting your navigator or restarting your computer. Cookies generally do not permit us to personally identify you. Cookies must be enabled for you to use certain areas of the Site.

Aggregate Information

The Site may track its total number of visitors and the geographical distribution of its clients, with their arrival time and departure time, the rate at which they were interacting with the application, and their preferred language. However, such an information be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users' movement, and gather broad demographic information for aggregate use. We may share this aggregate information with third parties to assist them in targeting advertisements to appropriate audiences.


We may provide your personally non identifiable information that we collect and the data generated by cookies to the vendors and service agencies that we may engage to assist us. For example, we may provide your personally identifiable information to an organization in order to complete a service (e.g., process your payment) or diagnose an error. Such third party entities will be obligated to a written confidentiality agreement that is at least as protective of your personally identifiable information as the terms of this Privacy Policy and they will not be permitted to further distribute your personally identifiable information. We will also disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority. We will not sell your personally identifiable information to any other company or organization except we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which ClinicFiler participates or to a purchaser of all or substantially all of Wavatec S.A.R.L’s assets to which this Site relates.

Links to Third Party Sites

The Site may provide links to other Web sites or resources over which ClinicFiler does not have control. Such links do not constitute an endorsement by ClinicFiler of those External Web Sites. You acknowledge that ClinicFiler is providing these links to you only as a convenience, and further agree that ClinicFiler is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.

Data Integrity

We process your personally identifiable information in ways compatible with the purpose for which it was collected or subsequently authorized by you, the practitioner. To the extent necessary for such purposes, we take reasonable steps to make sure that your personally identifiable information is accurate, complete, current and otherwise reliable with regard to its intended use.


We may employ procedural and technological measures, consistent with industry practice. Such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. ClinicFiler may use encryption, secure socket layer, firewalls, internal restrictions, password protection and other security measures to help prevent unauthorized access to your personally identifiable information. We do encourage you to use our secure authentication mechanism based on SMS which is considered to be a double factor authentication service that will considerably protect your account from trojan horses and spyware software.

Correction/Updating Personally Identifiable Information

ClinicFiler provides you with the ability to review, correct and delete any of the personally identifiable information that you have provided to us. If you wish to review or correct any information you have provided to us, you may contact us by email at: We may limit or deny access to your personally identifiable information where providing such access would be unreasonably burdensome or expensive in the circumstances, or as otherwise permitted by applicable laws or regulations.

If you have any questions regarding this Privacy Policy please contact us via email at